Skip to content - At Aatmaja Tours and Travels, we respect your privacy and recognize the importance of protecting your personally identifiable information. This Privacy Policy explains how we collect, use, store, and safeguard the information you share with us while using our services, website, or booking platforms.
- When you book a service with Aatmaja Tours and Travels, we may collect personal information such as your name, address, phone number, mobile number, email address, pickup and drop locations, travel details, and other necessary information required to provide our transportation services. In the case of corporate bookings, we may also collect company details for billing and communication purposes.
- For booking and payment transactions, certain financial information such as credit card details, debit card details, UPI details, or net banking information may be required. However, such sensitive financial information is generally collected and processed directly by secure payment gateways or banking institutions. Aatmaja Tours and Travels does not store or retain complete credit card or net banking credentials on our servers.
- The information collected by Aatmaja Tours and Travels is used strictly for service-related purposes, including booking confirmation, customer communication, vehicle allocation, operational coordination, billing, and improving our services. We may also use your contact details to send booking updates, service-related notifications, or important travel information. Promotional communication will only be sent where applicable and appropriate.
- Aatmaja Tours and Travels takes reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. Access to customer data is restricted to authorized personnel only and is used solely for operational and service-related purposes.
- We do not sell, trade, or rent your personal information to third parties. However, information may be shared with trusted service partners such as payment gateways, drivers, corporate billing partners, or government authorities when required for service fulfillment or legal compliance.
- Customers have the right to request correction or update of their personal information by contacting Aatmaja Tours and Travels. If you wish to opt out of any non-essential communication, you may notify us accordingly.
- By using the services of Aatmaja Tours and Travels, you consent to the collection and use of your information as outlined in this Privacy Policy. The company reserves the right to update or modify this policy at any time, and any changes will be reflected on this page.